All orders ship within 1-2 business days. You will receive an email with tracking information when your order has shipped.
Shipping cost: flat rate $6 USPS or UPS shipping on orders under $65 in the continental USA or free UPS Ground shipping on orders equal to or over $65 in the continental USA.
Shipping in USA areas outside the continental USA is $12 flat.
USA packages shipped with USPS or UPS
Shipping outside the USA is limited. Please contact us for shipping information outside the USA.
We offer our domestic customers 60 days to receive the products, try them and, if they don't work out, return them back to us for an exchange or refund.
Customers are responsible for return shipping fees.
Simply contact us at firstname.lastname@example.org or fill out our Contact Form.
Please provide the order number, a list of the products you would like to return, and the reason.
Please let us know if you will be providing your own postage or if you would like a paid postage label (the postage rate will be deducted from your calculated refund).
Apply the postage to your original or new shipping box and drop it off at the shipping provider.
We will process your refund within 1-2 days after receiving and reviewing the package.
If you have an error in your order or your products were damaged during shipment, please send us an email describing the circumstances. If the product was damaged during shipment, please take a photo of the damages to send along with your email. The photo will be included in our claim to the shipping provider.
**We are unable to provide returns or refunds to orders shipped to courier services shipping international orders. These services act as forwarding addresses and ship to a final international destination.